Help

Nimbus have an emergency out of hours service for if your server goes down outside of our normal office hours (Mon - Friday 8am - 5:30pm UK Time). 

To contact our emergency out of hours service (server outages only) please email noc@nimbushosting.co.uk or leave us a message by calling 0208 0909664.

Please note this is an emergency service and only to be used if the site/server is unreachable. Generally, noc issues are things like:
  • General Site/Server Outages
  • Server outage due to disk space being used up
  • Server outage due to memory overuse
  • Backup Restores (if you have one of our backup services) if your site is down because of it.
Unfortunately NOC does not cover email issues so these be treated as a priority during the next office hours.